Hey no worries bro, you paid a top dollar for a top dollar item and you deserve to have that in 100% working condition. We dont have to delete anything, i like for the community to be able to see how things can be worked out. Its easy to REACT in this day and age, often not giving us the best feelings afterwords, but hey if we can learn something from it, then it was worth it.
Let me know when you have contacted my manager diana and gotten it sorted out.

Peace
Bubble man